Stellar Lanes 2015

Stellar Lanes 2015, Newmarket - opiniones y fotos

Stellar Lanes 2015
3.5

3.5
20 opiniones
Excelente
7
Muy bueno
6
Promedio
3
Mala
2
Horrible
2

JoAnn461
Woodstock, Canadá5 aportes
mar. de 2019 • Familia
My daughter and family took me there for some fun bowling for my 62nd birthday, 6 of us, including 2 kids. We were told to be there 15 minutes early to get our shoes etc. We were booked from 3 to 4:30. We arrived early as requested, my daughter got shoes for all of us. So we sat down at one of the back tables, took our time because we didn't have the lane until 3 pm. WE WERE NOT TOLD OUR TIME STARTED WHEN CREDIT CARD WAS PROCESSED. ****BEWARE****
When we noticed countdown was running out early, we complained to Tracy who in turn treated us rudely as we had one frame left. In the end she offered to add 10 minutes after we stated that their ad was misleading as we wasted time waiting for 3pm. She did not add time on until after we had removed all of our shoes and grabbed our belongings. We agained mentioned it to her again as we were leaving and then she added it on at that point. How frustrating! We walked out never to return again. Too bad because the place has a great atmosphere, good food and drinks.
Escrita el 3 de marzo de 2019
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

cfred9
Stouffville, Ontario1 aporte
feb. de 2019 • Amigos
Absolutely the worst customer service I've ever experienced. I don't typically complain about poor service - things happen and I get that. But this went way beyond just poor service to flat out incompetence. Around mid January, I booked 4 lanes for a client event for about 20 people for Feb 9, 4:30-6:30. All booked, great! Took my email address to send my invoice and confirmation. I never did receive an email so I rang back last Wed to confirm that we were all indeed set for Saturday, 4 lanes, 4:30-6:30. Yep, all good! Great! I mentioned that there hadn't been an email, but people get my address wrong all the time. I spelled it out, she read it back. Great! Still no email, but since we'd had a longish conversation on the phone, I figured all was fine. Showed up yesterday for the event, along with 20 clients to find that they'd booked my lanes for 3pm, we weren't there, so they gave my lanes away. No, no, I booked 4:30. We weren't there at 3pm because it was a 4:30 booking. I would never have booked 3pm as it didn't work for anyone in the group. It was ALWAYS 4:30. I also indicated that I still hadn't received an email. Upon showing me what was written down, they still had the wrong address. The manager left me and my 20 guests standing there for 30 minutes while talking to the owners who apparently believe that because I talked to 2 different people, one of them would have caught the error, so of course, it was my fault. Really? The folks who still couldn't get my email right after having it spelled out for them and by them 2-3 times? Never have I been gaslighted by someone in the service industry. Needless to say, my family and the 20 potential customers I brought in will never go there again. An absolutely terrible way to treat customers!
Escrita el 10 de febrero de 2019
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

Ida B
New Tecumseth, Canadá119 aportes
ene. de 2019 • Familia
We went with our kids (ages 10 through 17) and while they were reluctant participants at first they all had a blast and had a lot of fun! My husband and I were pleasantly surprised by how far bowling had come since the last time since the last time we had been. A lot of variations to the original game. The new mixes made it more appealing to the kids. And the snack bar was pretty decent too although slightly expensive. We'll be doing this again!
Escrita el 8 de enero de 2019
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

jul. de 2018 • Familia
Very nice bowling alley. Very clean and very nice young men working. Walking distance from our hotel which was a bonus.
Escrita el 17 de julio de 2018
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

Maygan S
1 aporte
mar. de 2018 • Amigos
Went for my first time this weekend, prices are more expensive than most local bowling alleys, the staff is a bunch of kids who don’t know what their doing, VERY rude and disrespectful. The Venue it’s self is ugly and very outdated. And don’t go to the bar expecting a drink you want cause they run out of everything and take your money. The lanes themselves don’t work properly ( pins getting stuck, not counted for, not showing up) My overall experience was terrible , and I’m going back to my go to bowling alley bowlerama. Do Not come here with any expectations because none of them will be met.
Escrita el 27 de marzo de 2018
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

alightstone
Newmarket, Canadá66 aportes
ago. de 2017 • Familia
This is a great bowling alley. The place is modern and well maintained, and the service is very friendly. There is a great snack and refreshment bar, as well as a seating area (which I think might be licensed, but I'm not certain about that). There are a number of deals offered throughout the week that can allow folks to bowl at off-peak times at a considerable savings.
Escrita el 22 de septiembre de 2017
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

Moonburn2014
Newmarket, Canadá135 aportes
mar. de 2017 • Familia
Over March Break, Stellar Lanes was quite busy! Where else are you going to go have fun with your kids without spending a fortune?

The glow-in-the-dark bowling was lots of fun, and they clearly have renovated recently. The carpets and seating areas look fantastic!

The only thing I would complain about was the popcorn from the snack-bar. Old, dry, and stale. They can do much better. It would also be great if they had a small arcade with a couple of video games and pinball machines!

My daughter had so much fun, that she wants us to buy her some bowling shoes.

We'll go back.
Escrita el 30 de marzo de 2017
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

Tiffany F
Sudbury, Canadá20 aportes
mar. de 2017 • Negocios
Went to stellar Lanes for a work party this past month. The service was kinda slow food wise. i will say on a positive note the lighting was great had i known it was glow in the dark would have worn the right clothes. the music selection was great. pretty sure the pizza is made from scatch :) The bowling screens and machine to in put info are kinda out dated but work. the staff were friendly. recommendations would be to maybe add options for 10 pin or 5 depending on the crowd. Also doing opitions for the younger adult crowds. like glow in the dark night may help bring crowds in. seen this work before at a 5 pin bowling they had a ladies night as well that was half off which worked really well for them. however regardless of the recommendations would definatly still go.
Escrita el 14 de marzo de 2017
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

rachmc22
Newmarket, Canadá77 aportes
ene. de 2017 • Familia
I brought my young nephews here and they loved it! They are 3 and 5 so I had them put the gutter rails up. They have popcorn as a snack which was cheap. Would take them again! Very clean facility, looks newly renovated. Affordable for a few adults and a few kids to play a game for an hour or two.
Escrita el 3 de febrero de 2017
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

SoyKabAl
Newmarket, Canadá280 aportes
oct. de 2016 • Familia
Great place to take your kids and have fun. The place is clean and the lighting is fun for the kids. A hour to bowl with shoe rental for 3 people is about 45 dollars which in our book is a tad expensive. We would visit more frequently if it was a little less expensive. Overall liked the place.
Escrita el 15 de octubre de 2016
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

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