Maidstone Leisure Centre
Maidstone Leisure Centre
3.5
De 06:30 AM a 10:00 PM
Lunes
06:30 AM - 10:00 PM
Martes
06:30 AM - 10:00 PM
Miércoles
06:30 AM - 10:00 PM
Jueves
06:30 AM - 10:00 PM
Viernes
06:30 AM - 10:00 PM
Sábado
07:00 AM - 08:00 PM
Domingo
07:00 AM - 08:00 PM
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3.5
353 opiniones
Excelente
150
Muy bueno
64
Promedio
39
Mala
51
Horrible
49
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Staplehurst, UK49 aportes
mar de 2024 • Familia
Absolutely disgusting. Faeces, urine, food and nauseating smells from the changing rooms. Diabolical hygiene standards throughout. We refused to swim and walked straight back out. Staff are young and inexperienced. One laughed and joked at the foul changing areas making comments about avoiding the swim areas and choosing to work at the soft play instead. Unacceptable all round.
Escrita el 10 de marzo de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Rebs2
97 aportes
feb de 2024 • Familia
Upon arrival it was noted i made a mistake in my booking & had forgotten to book one of my children onto a now fully booked session, staff on reception were fab, understanding & allowed my child to go in with her siblings, really grateful
Its a trek to the changing rooms, not many family ones with a baby change bench, one that did have a bench had no harness on it. Changing rooms stank off wee too which wasn't pleasant at all.
Plenty of lockers with a refundable £1 coin
Aqua challenge was running which looked awesome
We visited the main family pool for 90 mins it was looking fab! Lots to do! For all ages. Especially for little ones.
I have deaf children, so we're used to going to places where if a wave machine is operating theres a loud tannoy & flashing light. It was such a shame to see they had neither, just a whistle & lots of staff shouting at all those in the pool! Wasn't impressed with that at all
Its a long cold trek back to the changing rooms ( you can take a towel poolside)
Our children were delighted to be able to use the Polar slides today too as part of their visit
Ate & drank at the cafe, wish there were menus on tables or a bigger board, lots of items were sold out or needed restocking
All in all we spent the better part of 3.5 hours at the facility, it's a shame to see that theres still no Changing places facility.... to be told to change my daughter on the floor of a toilet is totally unacceptable! So will not come back with my severely disabled daughter which is a shame as she would love this.
It's a shame i can't use my pool case on my phone to take pictures when you have your own staff taking pictures for a fee!
Its a trek to the changing rooms, not many family ones with a baby change bench, one that did have a bench had no harness on it. Changing rooms stank off wee too which wasn't pleasant at all.
Plenty of lockers with a refundable £1 coin
Aqua challenge was running which looked awesome
We visited the main family pool for 90 mins it was looking fab! Lots to do! For all ages. Especially for little ones.
I have deaf children, so we're used to going to places where if a wave machine is operating theres a loud tannoy & flashing light. It was such a shame to see they had neither, just a whistle & lots of staff shouting at all those in the pool! Wasn't impressed with that at all
Its a long cold trek back to the changing rooms ( you can take a towel poolside)
Our children were delighted to be able to use the Polar slides today too as part of their visit
Ate & drank at the cafe, wish there were menus on tables or a bigger board, lots of items were sold out or needed restocking
All in all we spent the better part of 3.5 hours at the facility, it's a shame to see that theres still no Changing places facility.... to be told to change my daughter on the floor of a toilet is totally unacceptable! So will not come back with my severely disabled daughter which is a shame as she would love this.
It's a shame i can't use my pool case on my phone to take pictures when you have your own staff taking pictures for a fee!
Escrita el 15 de febrero de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
HappyToHelp
Kent, UK25 aportes
ene de 2024 • Familia
Haven’t been to Maidstone for swimming for a couple years and won’t be returning again.
Upon booking it stated nowhere that half the ‘leisure’ features weren’t working. The rapids, the waves and the children’s pool were all off. But the place was absolutely filthy EVERYWHERE.
I get this time of year mud gets walked in. But this was pure grim that’s had been building up for several days/weeks.
You could physically wipe the firm off the tiles in the swimming pool.
Along the walk to the leisure pool the metal railings around the bottom you could see built up stuff on the the floor. Clumps of hair and yes dirt.
There were dead flies stuck to the walls in the changing area and I had to put a towel down because my children’s feet were getting filthy.
Only on the way out wee saw someone with any type of cleaning equipment but he wasn’t cleaning. Only walking with it and we saw hun moments later outside the changing area with another member of staff.
I had to go straight home and wash!
Disgusted
Upon booking it stated nowhere that half the ‘leisure’ features weren’t working. The rapids, the waves and the children’s pool were all off. But the place was absolutely filthy EVERYWHERE.
I get this time of year mud gets walked in. But this was pure grim that’s had been building up for several days/weeks.
You could physically wipe the firm off the tiles in the swimming pool.
Along the walk to the leisure pool the metal railings around the bottom you could see built up stuff on the the floor. Clumps of hair and yes dirt.
There were dead flies stuck to the walls in the changing area and I had to put a towel down because my children’s feet were getting filthy.
Only on the way out wee saw someone with any type of cleaning equipment but he wasn’t cleaning. Only walking with it and we saw hun moments later outside the changing area with another member of staff.
I had to go straight home and wash!
Disgusted
Escrita el 20 de enero de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Kandz09
Kent, UK9 aportes
nov de 2023 • Familia
Really poor service when it came to swim lessons booked for my child. The leisure centre (after many attempts to contact) admitted the shocking service and promised a refund. I'm still waiting over a month later. If you want a professional service, avoid this centre and go elsewhere.
Escrita el 11 de enero de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Janet K
1 aporte
oct de 2023 • Pareja
Today the Maidstone Leisure Centre charged me extra entrance fee due to Schools being on half-term holidays for the next two weeks. During ny swim at 1pm loads of school children came in for their swimming g lesson, thought they were on half term!!! On checking the KCC website it states Term 1 ends on 20th October 2023, today's date is 16th October. Is the Maidstone Leisure Centre operating to their own agenda, rip off.
Escrita el 16 de octubre de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Marianne W
1 aporte
ago de 2023 • Familia
I received a parking fine even though I registering my car plate for free parking. Was not informed on entry that the free parking, once your car plate was registered only lasts for 3hrs and that you must not exceed the 3hrs mark. This should be something that the staff at the Mote Park Leisure Centre should be stating on entry, this is very poor customer service. It costs nothing to notify customers of this, on entry and would keep their customers coming back, as they have had a good experience not a bad one that ends up costing them £60-£100 pounds.
Escrita el 12 de septiembre de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
carpman&Mrs
Ashford, UK142 aportes
ago de 2023 • Familia
Real shame, could be so good! The kids pool and diving pool were closed. The wave pool, lazy river not working, jaccuzi not on. Most showers not working, dirt and rust evident in most places, toilets shut and changing rooms were filthy smelling strongly of urine.
Escrita el 31 de agosto de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Julie B
6 aportes
ago de 2023 • Familia
We travelled after seeing the it had 5 pools, slides, lazy river and wave machine. Firstly, there was no information online to say it was limited to 1.5hrs in the pool, yet still full price. Then we were told after getting in that the wave machine no longer worked. The 5 so called pools they have include the diving pool (closed), the main pool (closed), a smaller top pool (closed), a baby pool, and then the main kids area. This area had people crammed in so unable to play any games with the kids. Their 2 slides was actually only 1 slide. The lazy river was nothing but a side part of the pool which had no current to glide you down it, it ended with a dead end and full of kids splashing about.
It really was a truly terrible experience and we won't be back!
It really was a truly terrible experience and we won't be back!
Escrita el 8 de agosto de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Stacey-marie roots
Gravesend, UK699 aportes
ago de 2023 • Familia
Come here with 3 kids In the summer holidays, reasonable price for swimming and lots to do in the pool does get extremely busy. Changing facilities could be better
Escrita el 2 de agosto de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Nicola M
Staplehurst6 aportes
jul de 2023 • Familia
We spent a brilliant 4 hours here yesterday and did the splash pool, ice slides and soft play. Everything was open including flume, creek and waves. So much better than a few months ago when so much was closed. Ice slides and soft play brilliant too. Lovely staff and everything seemed clean. A brilliant day out! Thank you.
Escrita el 23 de julio de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Sylwia W
Birmingham, UK14 aportes
Hello! How has the others find their swimming lessons? I am interested in adults swimming lessons but as it is run by the same company for the child as well then any feedback will be appreciated. Thank you.
LeandaDarling
Kent, UK4 aportes
i had the same problem only its knock on effects will ruin the life i live at the moment. im sorry no one from the pool responded to you i expect the same ask im just one person being conned out of money when i always thought it was a free carpark with no restrictions to people using the center
its outrageous that you cant get any help and for me it has been life changing to a point that i really think this is going to change my life for the worst. i wished i had never decided to go to there disability group swim
we even called ahead of time and not once did they tell us about the car park, and no where does it say dont forget or you get 100 pound parking charge
LeandaDarling
Kent, UK4 aportes
i wish someone had "urged" me at the counter to safeguard myself. This did not happen and it was not even a busy period at the pool.
it is good to know that there is no way to speak to this car park management that even though they claim to respond in 24 hours, not once in 37 calls did they ring back.
and when you appeal, which i might add the pool sent for me, was also completely ignored. and i was never sent a copy of what was sent to the car park as i trusted that the people who hired them would know what to do, that i was safe 40 pounds became 100 pounds.... it makes me cry inside that i was late filling in a form to say what a wonderful time i had. recommending the pool to other disabled people.
ZappSouthEastUK
South East UK65 aportes
Does anyone know if one adult can take two children (aged 7 and 5) swimming at this facility.
Alex C
Cuxton, England, United Kingdom1 aporte
Hi,
Yes, the ratio for adult to child swimming is as detailed below:
Children aged 4-7 must be accompanied by a
responsible adult (16+) in the ratio of 2:1. If one or
more child is under the age of 4 they must be
wearing suitable buoyancy aids such as armbands or
floatation jackets. Children under the age of 4 may
swim without buoyancy aids on a 1:1 basis.
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Preguntas frecuentes sobre Maidstone Leisure Centre
- Maidstone Leisure Centre está abierto:
- lun - vie 6:30 a. m. - 10:00 p. m.
- sáb - dom 7:00 a. m. - 8:00 p. m.
- Hoteles cerca de Maidstone Leisure Centre:
- (1.12 km) Stone Court House
- (1.65 km) Travelodge Maidstone Central
- (6.31 km) Glamping at Rankins Farm
- (6.96 km) Kits Coty Glamping
- (1.80 km) Premier Inn Maidstone Town Centre hotel
- Restaurantes cerca de Maidstone Leisure Centre:
- (0.27 km) Mote Park Cafe
- (1.08 km) Shamrat
- (1.41 km) Notorious BRG Maidstone
- (1.53 km) Giggling Squid - Maidstone
- (1.10 km) Vesuvius