My family rented a paddle board through this company during a stay in Gulf Shores, and they delivered the board on time as promised in the reservation. They provided excellent service when I had trouble getting the board fully inflated. One of the delivery drivers, Orlando, was dispatched to help after I called their main line for assistance. He came to our location and helped me get it properly inflated, going out of his way to do so. Great job, Orlando!
I do have one complaint about the rental policy, and this is for the company, not Orlando: I booked a 3-day rental, with a delivery window of morning on the first day. The company sent a reminder about return pickup being on the morning of the third day at 7am. That is not a 3-day rental, that is a 2-day rental. I had to call them to get the pickup window changed to evening on the 3rd-day. Just a bad and misleading policy, however their customer service is excellent, and they immediately changed it.
I wouldn't hesitate to book with these folks for anything they are offering.