Norse House Ski and Sport

Norse House Ski and Sport, Bondville - opiniones y fotos

Norse House Ski and Sport
3.5
Tiendas de regalos • Alquileres de equipos • Áreas para esquiar y practicar snowboard
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Duración sugerida
2-3 horas
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3.5
10 opiniones
Excelente
5
Muy bueno
1
Promedio
1
Mala
1
Horrible
2

ShanaL
Nueva York, Estado de Nueva York36 aportes
dic. de 2021 • Negocios
This review was written by my husband who is an expert skier: I don’t normally write reviews, but was really surprised at some of the negative comments about Norse House. I am an equipment geek and absolutely love Tom and the whole Norse House staff. They do sell high end equipment, but Tom made sure that the skis I wanted were right for me before he would sell them to me. Since then I have purchased 2 more pairs of skis and plan to have him get me into new custom fit boots on Friday. At the same time my kids will be renting performance ski equipment for the season from them. They also warned me when I demoed equipment not to take them into the trees or I would be responsible for the damages. I appreciated the warning and took the appropriate precautions. I am putting my entire family in the Norse House's hands and looking forward to another wonderful season at Stratton.
Escrita el 6 de diciembre de 2021
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

Ralph P
6 aportes
feb. de 2020 • Familia
Tom and his staff are excellent. I was amazed by how the owner of the shop was so involved in all the interactions. He personally fit me for my boots and took the time to explain what I needed. No pressure just total expertise.

The shop has everything from rentals to state of the Art new equipment and gear.
We drive up late on a Friday night and he even called a local eatery about to close to secure us a reservation.
A MUST stop is you are skiing in the Bromley Stratton area!
Escrita el 15 de febrero de 2020
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

nyyankfan
Trumbull, CT39 aportes
feb. de 2019 • Solitario
After an exhaustive search for new ski boots that fit my big and wide feet, and that were not crazy neon colors like a 15 year-old would want, I found a nice pair of brad new Salomon boots at the Norse House. I was initially fitted by Ben, who was great. After skiing in the new boots for the next 2-days they were feeling very uncomfortable and tight. Custom fitted (heated and molded) ski boots are tricky things. I went back and saw Tom, I believe the owner, and he worked with me and listened very attentively and patiently and discussed the break-in period, how to better get in and out of the boot. After trying them a bit longer, still too tight around the ankles and hard to get on and off. I went back and saw Tom again. He again worked diligently to solve the issue, and put in orthotics and remolded. Will try again. I feel the customer service has been fantastic and they want me to be happy and comfortable. The 4/5 will become a 5/5 hopefully, when the boots are confirmed to be comfortable.
Escrita el 15 de febrero de 2019
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

Traveler4999
1 aporte
ene. de 2019 • Amigos
This will be my first and last time renting a snowboard at norse house ski and sport. I have rented many many snowboards before. The customer service here was non existent(for me at least) . The workers were very evasive towards me, I did not understand why ( I hope it's not because I was the only asian there). Two customers who came in after me were attended before me, I was standing and making direct eye contact to the worker For a solid 15 minutes, Who then i find out his nAme is Bill. Nevertheless I did not think anything of it at the time. when I was returning the board at the end of the day, Bill attended to me faster then I could say HI! How ironic! Then a few seconds later Bill my "helper" said your board is severely damaged, who then goes on making belittling comments, such as were you snowboarding in the forest, you definitely should not snowboard again. I was bewildered, by his senseless comments with his straight face and beady eyes. I asked him to show me the damages, and he pointed to the tiny skinny scratches that looked like a cat made... then he went ahead and charged my card without my permission, or any justification why its being charged for such a tiny scratch. ALL in ALL if YOU decide to rent here in general be sure to take a before and after pic!! So this does not happen to you. Once again thanks Bill, for the horrible service you have provided me.
Escrita el 13 de enero de 2019
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

ladeedottie
Nueva York, Estado de Nueva York2 aportes
may. de 2018 • Amigos
Love the Norse House. The staff is helpful, fun and knowledgeable. Love their style and all things Moncler!
Escrita el 14 de mayo de 2018
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

c0rey17
New York City, New York20 aportes
feb. de 2018 • Amigos
Awful experience here. Would not recommend supporting such a condescending and rude business. Will not be returning next season.

Gave one star because my skis were fine. I really should take away the star because they don't rent helmets, which is the most ridiculous thing considering every other ski shop finds a way to do it.
Escrita el 27 de febrero de 2018
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

whoopeewonderdog
Boonton, Nueva Jersey203 aportes
feb. de 2017 • Pareja
Great place to buy high end ski clothing and equipment. Sales help is knowledgeable and friendly. Ski tuning is very well done.
Escrita el 8 de febrero de 2017
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

whoopeewonderdog
Boonton, Nueva Jersey203 aportes
mar. de 2016 • Amigos
Great store for ski equipment / they are great outfitters. But if you want to buy a new outfit you better be a small European size .
Escrita el 5 de julio de 2016
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

Peter S
1 aporte
nov. de 2015 • Solitario
I do not understand the poor review. I have had precisely the opposite experience buying skis and other equipment!

Helpful, knowledgable staff, never getting it wrong.

By the way, the owner's name is Tom, or has been since about 2008 or 9.
Escrita el 30 de enero de 2016
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

Diane B
Danbury, CT81 aportes
mar. de 2015 • Amigos
Terrible! I was referred to this place by a friend and made the mistake of buying an expensive $750.00 pair of ski boots from them. I thought they were too tight over the arch but the owner assured me that they just needed to be skied in. He also told me that they offered lifetime adjustments. Halfway up the lift on the first run they made my feet numb even when I kept them unbuckled. When I bought them back the boot fitter tweaked them and I tried them again and the same thing happened, numb feet and toes. I didn't feel that there was much of a change. I brought them back to Norse House and the owner Mike told me that I was taking up too much of their shop time, and he refused to allow his bootfitter to work on them. I took the boots over to Surefoot in Killington for an evaluation and they told me that they could NEVER make these boots fit me because they were low volume boots. They suggested I put them online and sell them since the Norse House would not make good on them. They never offered me another pair of boots. I feel that the owner of this shop is unethical because he sold me a pair of boots that he knew were not appropriate for my feet. He professes to be an expert boot fitter. He knew these boots would never fit me properly yet he sold them to me anyway. Do not waste a penny of your money at this shop!
Escrita el 19 de marzo de 2015
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.
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