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This was my second trip to Tamale and to Radach Lodge and so nothing actually surprised or shocked me. Radach is as close to a “western”-style hotel as you will find in Tamale. The rooms are large enough so you don’t feel claustrophobic and are kept quite clean. The staff are relatively friendly but have little sense of customer service: They will pull out their cell phones and talk to friends and family when they should be serving you; they will fail to tell you when and where breakfast is being served; they will wait for you to ask for a bath towel rather than offer it to you on their own; they will tell you your air conditioning is working when it isn’t; you will ask to have CNN added to your TV and it will never happen and they will not follow up on any of these. The staff spend a lot of time sitting around watching television when they could and should be out and about serving customers and cleaning the more public areas- balconies, the reception/lobby, courtyard, hallways and stairwells. (By the way, the only WiFi is in the lobby and it is very, very weak! ) I’ll be back because it’s the best in town but not because they do things well! …
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Fecha de la estadía: enero de 2020
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¿Radach Lodge and Conference Centre tiene transporte desde el aeropuerto?
Sí, Radach Lodge and Conference Centre ofrece transporte desde el aeropuerto para los huéspedes. Te recomendamos llamar con anticipación para confirmar detalles.