We booked this 'staycation' fro 4 nights away and were very impressed by the overall standards and location. The hotel is in a great location for all the places we went to in Cornwall. Rock, Padstow is 30 minutes, Fowey is 20 minutes and Penzance approximately an hour. We a family of 4 with two children aged 10 & 4. We have stayed in premier inn's before, and the room here was spotless and slightly smaller than PI. The breakfast consisted of continental and hot bacon, sausage and egg baps. We were able to take away a bag a food to help with lunch. The Staff are lovely and very helpful and couldn't do enough for us. Loads of parking spaces which are free to hotel guests. All new safety controls during Covid were in place. and the hotel has a bar and we were also able to order hot food in the evening. We would definitely recommend if you want to stay in a nice central location away from all the busier hotels. We even got a haircut as there is a barber hut next door in the services car park.We will definitely be back.…
Amazing experience. The hotel is located in very good distance from all the places you really want to see in Cornwall. The rooms are spotless clean, well designed and good size. All Staff is very welcoming and helpful. Plenty of parking spaces. Has also nice outdoor benches for breakfast area. The hotel is Very well managed with all new safety controls during Covid. Would recommend to anyone. Keep on doing the great work. Definitely will go back there one day 😊
The hotel itself is new, so all the rooms,reception,dining area etc are all clean, comfortable and modern, with a nice outside seating area. The staff were friendly,helpful and always available, which is always a good sign. The breakfast was basic, but that was more down to Covid rather than the staff or facilities and I’m sure once this is all over it will be a lot lot better. My only grumble with this hotel is that it’s in the middle of nowhere on the motorway services. There’s a Costa coffee and a McDonald’s next door but other than that it’s a drive to find a pub or restaurant.
Spent a night here this month. Terrible service. Covid measures way over the top. Killed what little atmosphere there was completely. Covid used as an excuse for poor service - breakfast served in a bag. No need for this whatsoever. Plenty of hotels and restaurants keeping up near normal service. Would DEFINITELY never visit again.
Stayed here for 6 nights owing to being a key worker, the staff were fantastic and very friendly, the rooms were very good with tea and coffee facilities in the room, we were on nights and they did breakfast bags as well as Bacon Babs and Sausage baps, due to Covid the evening menu was fine and it had various items to choose from, it is a new hotel but the staff were excellent and could not do enough for you will definitely book here again when working down there
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