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Foto de Majestic Mirage Punta Cana, República Dominicana: Front Lobby

Foto de : Front Lobby

De la opinión : 4th Majestic Stay - Very Relaxing Vacation sobre Majestic Mirage Punta Cana
Front Lobby
A must visit
Exceeded expectations two years in a row
Perfect in every way
Aniversário de casamebto
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Check-out— / — / —
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Otras opiniones recientes

julio de 2020
mayo de 2020
APottier escribió una opinión (dic. de 2018)
Yarmouth, Canadá98 aportes19 votos útiles
This was our 4th time vacationing at Majestic Resorts (twice at the Elegance and this was our 2nd visit to the Mirage). To be consistent, I will break things down as per my 3 previous reviews: Food As always, the Marketplace breakfast buffet did not disappoint. We looked
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Fecha de la estadía: noviembre de 2018
Respuesta de Quality-Majestic, Customer Care de Majestic Mirage Punta Cana
Respondida el 10 de dic. de 2018
Dear APottier, Please let me thank you personally for having chosen Majestic Resorts once again times. It is an honor for us to have guests like you who chose us and come back to enjoy a fabulous vacation here. We are delighted to see that you enjoyed our beautiful grounds and pool areas. We appreciate you taking time to acknowledge Juan Bernardo, Jesus and Charlie in particular, during your time with us. However, we truly regret that you didn't find the room service and maintenance in the room to your satisfaction. We would like to extend to you our apology for any inconvenience you experienced during your stay due to the level of service you received from some our staff members. We strive to provide for our guests an exceptional experience in our resort through the hard work and know-how of our associates. It is very important to us that every guest receives this star treatment from our staff and we are sorry to hear you didn't feel you were treated in this manner. We have forwarded your comments to the immediate attention of our Senior Management for review and improvement. We would love the opportunity of welcoming you back. Rest assured that we will do everything in our power to make your next stay fantastic. Sincerely, Valeri Rustan Customer Care Majestic Resorts
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