¡Evita venir aquí! - Comentarios del Hotel Ajda

Dear Mrs. Luban.

Thank you for visiting our Hotel Ajda**** and your review.
We are aware that facilities visited by a large number of guests show damage more quickly, which we eliminate as much as possible.
We believe that the expectations and taste of our guests are very different, so we will continue to upgrade on our services. We regret that you were not satisfied with cleanliness. All surfaces in the hotel are cleaned according to the hotel standard. We agree with you that cleanliness is the most important element for the well-being of all of us. We will also pass on your comments to the cleaning staff. Part of the hotel is closed. We restore balconies, facades and replace windows.
We have information about the restoration on the website.
I am glad that I was able to meet you and that I personally apologized to you at the hotel.
We regret that we didn’t meet your expectations. In our hotel Ajda we get a lot of positive comments from our guests. We respect your opinion and thank you for it.
We hope to welcome you back soon to restore your confidence in us and until then I send you my best regards.

Tanja Husar, Accommodation manager