We had the best time staying at El Pedregal! Viktor was so helpful - right from the start I had to adjust the number of guests and he responded right away and was able to accommodate us. We had 8 adults and the house was perfect! Everyone had their own space and all the rooms were beautiful. Viktor helped arrange transportation from the airport to the house - no need to rent a car. The location was perfect and we were able to walk everywhere! Including the beach that was a very short walk from the house. Carmen met us at our arrival and showed us around. The house is even more beautiful than the pictures showed. The backyard is so peaceful and private. Carmen had guacamole and a few beers for us when we arrived - so thoughtful. She even gave us her Sam’s Club card so we could go get groceries. She arranged for Carmen dos - both were named Carmen - to come in to cook a few meals for us. She even cooked up the fish we caught during our fishing trip. Definitely use her for a few meals. Everything was delicious! And they even cooked breakfast for us the day after our arrival as a welcome gift. I can’t say enough good things about this property and everyone we worked with. Thank you Viktor, Carmen and Carmen for the most amazing vacation!

The home was beautifully decorated with the Mexican flare and lots of tile. The large deck and pool are set in a quiet lush atmosphere with lots of foliage and tropical birds singing. It is a three minute walk to the beach.

Our family of 7 had a wonderful time at the house. We spent most of our time on the deck, feels like you are in the jungle! Enjoyed the pool area and tennis courts, right behind the house. Easy walk to the beach. The beds were comfortable, water downstairs not always hot, but loved having 4 baths. Carmen, the manager, was fantastic. Got us a tire pump for the bikes, a propane tank when needed, etc. We loved biking into town, but the walk is easy too.

Very clear throughout the home with beds I would like to take home. First day breakfast was cooked for us wonderful. By bike 5 minutes to the action. Security is way above what we expected . Neighborhood is properly the best in the area with a unbelievable golf course. We intend to stay again once we return if available.

I’ll start by saying the management of this property could not be any better! Carmen is a Saint and helpful in every way. She gave us a tour of the area, arranged a chef to come in and prepare a couple different meals. She’s right next door and happily replied to the 100+ questions I had. The location of this property is unbeatable. Whether you’re there with friends, family, kids... There is something for everyone. Very safe gated community. Every house was stunning and beautifully landscaped. The backyard area of this house was like a botanical garden. Pool was amazing, pathway to beach was wonderful. I loved listening to all the birds and seeing the Agouti (like a big Guinea Pig) All the outdoor space was perfect for a large group. We never felt on top of each other. Downtown Playa Del Carmen was a short bike ride or walk from the house. There is also a designated bike path all through town which is great. Police patrolled the town. I never felt unsafe. Playa downtown is super clean!!! Everyone was friendly and helpful. Within the gated neighborhood there is a Parrot sanctuary, many restaurants, coffee shops, stores, places to get a massage... For groceries there is a Walmart within a 5 min drive which was convenient. Another great thing during this covid time is there is a clinic just down the road within the neighborhood. They offered testing for everyone before flying out. It was quick and much cheaper than anywhere I found ($60). All together amazing place. I’ll definitely be back!

This house is a beautiful house, is near all activities you can walk to the 5th ave, and Victor am Carmen they are very nice person. The day we arrive to Olaya del Carmen we couldn’t find the place and I send a text to Victor and he call us right away and give us directions very nice person. Carmen was waiting for us already in the house,very nice person too, she was making sure that everything was good and also she give us some recommendation for a taxi guy, which one it was very good too. I highly recommend this property the manager are good and the location is very convenient for all activities. I will stay in this house again

Carmen & Viktor were so wonderful and helpful! The property is close to the beach, the town and their chef was amazing as well. Thank you for everything!

This older house is unique and amazing. All of the windows are stained glass, and the master bedroom is especially magnificent! The shower alone--which is the size of a small room--is private, but makes you feel like you're outdoors. Our family has two married children and each couple had their own room. Our two youngest children shared a room. There was plenty of space for all eight of us. The house is in a charming and unique neighborhood and is walking distance to the beach. We were there in December and the water was quite choppy, but we LOVED playing in the waves. We had one rainy day and we spent it playing games under the thatched roof on the back porch. We were happy and dry. A slightly longer walk brought us to the town where there is shopping and several restaurants. The service was excellent. Viktor helped us set up our trip and gave us wonderful advice. VERY helpful. (He suggested, for example, that we not rent a car. Good decision!) He also set up our transportation to and from the airport and to and from some excursions. Rasa met us at the house and gave us a great tour of the place, etc. The night we arrived they had a dinner waiting for us on the beautiful back patio. AND, they gave us a complimentary breakfast the next morning. Both of those meals were so nice as we hadn't had time to shop yet. We felt very well taken care of. This place really had everything we needed/wanted. Beautiful outdoor decks and spaces, indoor air conditioning and fans, fun artwork and books, a small kitchen with all of the appliances and place settings needed, a clean community pool, etc. etc. etc. We HIGHLY RECOMMEND this house.

We loved our stay at El Pedregal, upon arrival we were warmly greeting by the property manager Rasa, who had stocked our requested food items and showed us around the house. Upon finding out that out family included two six month old infants, the villa crew baby proofed the sharp coffee table edges and bought out playpen and highchair for our babies. The Villa is very well stocked with beach towels, umbrellas, they even have to go drink thermos (which we always carry ours with us on vacations) Yoga Mats, Sun Hats, Beach Bags to name a few.. Carmel and Marla made us delicious breakfast and dinners. We enjoyed getting massages at the Villa. The pool is ideally situated a few seconds walk behind the house, with natural tree cover which kept the patio and pool deck cool, we did not have to worry about our kids getting sunburns. The Villa is located within a gated community which we left secure in. We also had the use of bikes at the Villa, which was a fun way to get around in. We will definitely be vacationing here again. Thank you Viktor, Rasa, Carmel and Marla for taking such great care of us while we stayed with you :)

El Pedregal was such a relaxing place for our extended family - Grandma, sister's family (two adult nephews) and mine (two adult daughters). While the "kids" enjoyed" the beautiful private beach with fine, white sand that did not heat up so was always walkable and turquoise waters, the adults spent much time relaxing on the outdoor covered patio. Gilles, who provided our transfers to/from the airport could not have been more helpful, even offering use of a wheelchair for Grandma. He brought it over the day after delivering us from the airport. He also gave us very good tips on places to eat - Casa Sophia and El Fogon among them. Carmen, who helped with the housekeeping also provided a delicious Christmas Eve meal for us - a traditional pork and salad dinner. She was very kind to all. Rasa, the caretaker, helped organize massages for my daughters and me in the comfort of the home. She also checked in regularly to see if we needed anything. We all loved Playa del Carmen - walking into town and snorkeling on an undeveloped beach where we saw a juvenile sea turtle and two sting rays! All in all, a wonderful place to spend the holidays while it was below freezing in the States.