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Driftwood Apartments, Broadstairs

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Descripción general
4 dormitorios
2 baños
7 huéspedes
2 noches como mínimo 
Apartamento/departamento
Reglas de la casa
No se admiten mascotasAptos para niñosNo se permite fumar
Dormitorios
3 habitaciones completas1 cama individual
Baños
1 medio baño1 baño completo

Conoce al propietario
Helen B
Es propietario desde agosto de 2018
Idiomas: English
Tiempo de respuesta: En el plazo de unas horas
Interacción con los huéspedesNo vivimos en el sitio para que los huéspedes disfruten del uso exclusivo de la propiedad. Meet and Great está disponible desde las 3 pm hasta las 5 pm, de lo contrario hay una caja de seguridad codificada para la recolección de llaves.

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Opiniones (2)
mancitygirl
mancitygirl
31 aportes
2,0 de 5 burbujas
Avoid
This top floor apartment is described as 'The Penthouse apartment is a spacious well equipped apartment, nicely furnished and comfortable. Ideal for the perfect self catering holiday'. It is none of the above. The reality is a tiny, badly equipped, cheaply decorated and furnished apartment with not a single cupboard in which to store food so in fact the opposite of perfect for self-caterers. This rental is a small one bedroom apartment adapted into a two bedroom holiday let to boost the bank balance. Stud walls have created oddly shaped spaces including a cupboard sized toilet with no ventilation or natural light and tiny triangular shaped 'wardrobes'. The finishes throughout the apartment range from bad DIY to appalling and hazardous. For example, rough unfinished pieces of wood thrown together with big gaps and frayed edges - huge splinters await if you accidentally brush past. Prison type bars across all the windows with jagged screws protruding from them. A big hole in the brick wall under a curtain rail filled with kitchen roll. . The photographs are deliberately deceptive, items must have been removed because it's actually very cluttered with little space to move about. It felt very crowded with two adults and a 12 year old. It could not be recommended for younger children and would be positively dangerous for toddlers. The information on the owner's page doesn't tell you that the property is on a narrow, one way street with double yellow lines along its full length and no stopping at any time. We arrived on a Sunday late afernoon and after driving round twice rang the owner for advice to be told 'I can't help where the property is' and could only suggest a paid car park a couple of streets away. It happened to be full when we drove to it but had there been a space it would have taken three to four trips to and from the car park with our luggage and the groceries we'd bought to self-cater (based on the description). Ok but....the five flights of steep, narrow, twisty turny stairs up to the apartment, with space for one bag behind the front door would have at least doubled that. We eventually had to take a chance and park on the pavement with hazard lights on taking it in turns to haul our things up to the apartment. One of our criteria when searching was for a workspace - which this place is said to have. We couldn't find one so texted the owner to ask where it was. After 45 minutes she had not replied so I called her and she was unhelpful, defensive and incredibly rude. Instead of answering a polite and reasonable question she launched into a defensive speech about being 'in the hotel industry for X years' and telling me nobody had 'ever complained', followed by telling me she wasn't obliged to provide somewhere for me to work. I pointed out that the property's description says it includes 'a workspace'. I was then told there is a 'desk' in the bedroom - but there isn't. Both bedrooms contain a dressing table that, along with other furniture in the apartment seems to be made of match wood. The dressing table legs are bolted to the walls to keep them in place and each had a matching child size, feather light stool That is not a work space. Eventually the owner agreed to drop off a chair to use at the dressing table. This was a small, plastic folding camping chair. Helen's attitude was unprofessional, unhelpful and completely inappropriate. There is absolutely nothing 'super' in terms of her hosting skills. The second bedroom overlooks the back of the property next door which is a rubbish dump with a resident pigeon colony. The window sills and all around the property at the back are filthy and full of pigeon muck (a health hazard if you dared to open the window). Also prepare to be woken up by them at 5am every morning. The bed is pushed right up to the fireplace which is filled with firewood. Sleeping with that right behind my head was horrible and disturbing to hear the pigeons on top of the chimney first thing in the mornings and goodness knows what dropping down onto the logs. After two nights I had to cover it up with newspaper, When you enter from the street you are hit by an overpowering smell of rotting cabbage that permeates up to the top floor apartment. There is clearly an issue with the drains that needs attending to. It's really unpleasant. Also be aware that the bath tap marked hot is actually the cold one and vice versa. You couldn't make it up. I have booked an average of three self catering holiday properties per year all over the UK and around the world for many years and this is in the bottom three. I would not stay here again or recommend it to anyone. This review is factual and honest and I have photographs that illustrate my feedback.
Fecha de la visita: octubre de 2020
Escrita el 5 de noviembre de 2020. Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Voyage32958966092
Voyage32958966092
I personally had a terrible experience with Jo. Firstly Jo and her family travelled from Manchester during lockdown with no legitimate reason. Once they arrived I received a telephone call regarding them being unable to find any parking. I had as I always do pre sent parking instructions to the nearest 2 public car parks because as per our property description and details we are located in the centre of town and do not have any private parking facilities. I advised them that they could possibly park outside to unload the luggage and 2 of they guests take the luggage in while the 3rd person parks the car. They were then not happy because our property as described is a Georgian property located in a conservation area and the penthouse apartment is up 4 flights of stairs. All of this information is in our property description. Sometime later I receiveda further phone call asking where the laptop friendly space was in the apartment as according to Jo this was her main criteria for booking our apartment. I explained that there is a breakfast bar that seat 4 people with 4 high gas adjustable stools with low back rests and 2 desk style dressing tables 1 in each bedroom with stools. Airbnb have approved these spaces as laptop friendly spaces. Jo was not satisfied with this at all and was extremely rude and aggressive on the phone. I tried to explain that in all the 20 plus years in the hospitality industry I've never had anyone say that the spaces we had provided were unsuitable for purpose. I was told that under the health and safety at work regulations I was breaking the law. I tried when I could get a word in edgeways to explain that I was not her boss nor her place of work and no such regulations apply to self catering holiday accommodation. Jo also implied that our property photos were not accurate and we must of removed furniture from the space to make it look bigger. This is absolutely not true and our photos are the genuine photos of our space. Jo also implied there was nowhere to put food. We have a full open plan kitchen with wall and base units as per our property photos. I did offer to and provided Jo with a chair to place at one of the bedroom desk/dressing tables to make her laptop friendly space more acceptable to her requirements. I had to contact airbnb support regarding this guest because she was very rude and aggressive and left myself and my family very upset and distressed. I perpersonally don't think we could of pleased Jo under any circumstances. Jo has also implied that our property is unsafe and that she feels its a 1 bedroom property. This is not the case its a 2 x double bedroom apartment as per dedescription and photos. We have been inspected and would not be allowed to operate if deemed unsafe by our local authority and tourist association. I think our previous guests reviews and superhost status speak for themselves. We would not host Jo again and wouldn't recommend to other hosts either.
Escrita el 16 de mayo de 2022. Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.

sassysue02
sassysue02
Chislehurst, Reino Unido
5,0 de 5 burbujas
Fantastic
Beautiful apartment immaculately clean. Lovely decor and accessories. Right near centre of town. Felt like a home from home (but more glamorous!). Would definitely come again. Helen was really helpful and friendly Would highly recommend it large and spacious with room for everyone
Fecha de la visita: mayo de 2019
Escrita el 13 de mayo de 2019. Esta opinión es la opinión subjetiva de un viajero individual y no de Tripadvisor LLC ni de ninguno de sus socios. Tripadvisor les hace controles a todas las opiniones.
Voyage32958966092
Voyage32958966092
Thank you so much for reviewing our property. We are delighted that you enjoyed your stay at our apartments and we would love to welcome you back again in the future. Kind regards Helen and Simon.
Escrita el 15 de mayo de 2019. Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.

Mostrando resultados de 1 a 2 de 2

Qué ofrece este alquiler
Entretenimiento
  • Televisión
Baño y lavandería
  • Secadora
  • Plancha
  • Se proporcionan sábanas
  • Se proporcionan toallas
  • Lavadora
Cosas que hacer
  • Sitios para pescar disponibles
  • Deportes acuáticos
Información de la ubicación
  • Aptos para niños
Servicios bajo techo
  • Calefacción central
  • Chimenea
  • Acceso a Internet
Cocina y comedor
  • Congelador
  • Refrigerador
  • Hervidor de agua
  • Microondas
  • Hornillo
  • Tostadora
Cercanos
  • Campo de golf (a menos de 30 minutos en auto)
  • Cancha de tenis
Salas de estar
  • Silla alta para bebés
Wifi e Internet
  • Wifi

Disponibilidad
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Mapa
Acerca del barrio
Trasladarse
Acceso
No es necesario coche
Cómo llegar
Actividades en la zona
Sitios para pescar disponiblesCampo de golf (a menos de 30 minutos en auto)Cancha de tenisDeportes acuáticos

Lo que debes saber
Horarios de check-in/check-out
Check-in después de las 3 p. m. Check-out antes de las 11 a. m.
Política de Cancelación
  • Reembolso del 100 % en un plazo de 24 horas después de la reservación (siempre que falten al menos 60 días para la estadía).
  • Reembolso del 50 %* si cancelas al menos 4 semanas antes del check-in
  • No es posible obtener un reembolso una vez que se confirma la reservación

Acerca de este establecimiento

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Driftwood Apartments, Broadstairs - Casitas de campo para vacaciones - Tripadvisor